All Rainforest crowd jobs have VM preassigned
We used to request VMs when Rainforest Testers got to the tester interface. If the VM was not available, the tester had to keep retrying or abandon. This increased overall test completion time and made it more difficult for us to debug.
VMs are now preassigned to Jobs before they are assigned to testers. That means that testers can simply start testing and not need to wait for a VM. If there are VM availability issues, the job will error prior to tester assignment, allowing for more efficient identification and debugging.